Disclaimer: This guide is for the legacy version of Workpuls. If you joined Workpuls after January 1, 2020, this won't apply to you.
As a long-term Workpuls user, you’re eligible to upgrade to the new Workpuls at no additional cost to what you pay now. And you’ll keep this special pricing for the lifetime of your membership.
Plus, to help with the transition, you’ll receive one month of free service! ❤️
All existing Workpuls customers must upgrade by December 31, 2020. After this date, access to the old platform will be removed.
Note: Customers who are currently using ‘manual time entries’ won’t be able to upgrade just yet. If this is you, you will be able to upgrade as of November 30. We’ll send another reminder.
Primary Upgrade Steps
- Learn About the New Platform
- Create Account on New Platform
- Uninstall Old Workpuls Agents
- Install New Agents / Re-Invite your Team
- Let us know!
1. Learn About the New Platform
We've created a detailed tour video and complete change-log of all the new and improved features that will be available to you:
2. Create Account on New Platform
If possible, please use the same account email address:
3. Uninstall old Workpuls
Please follow the steps in this guide to uninstall the old Workpuls agents on employee devices:
4. Install New Agents / Re-Invite your Team
The new Workpuls now allows you to choose to add employees on both Company and Personal devices.
5. Let us know!
After you've created your new account, please contact us know! You can contact us using the live-chat anytime in the application or on our website, or by email at: email@example.com
We'll be on standby to:
- Provide Assistance with anything at all
- Apply the free month of credit to your account