Employee users can be merged from Insightful's Employees dashboard by users with Admin permission only. Users with Manager permission are not allowed to perform this action. If you wish to know more on how merging process works and how the data will be displayed for selected users after the merge, please read this article as well.
❗Note
Once finished, the process can't be reversed. Merged users can't be unmerged.
Steps to merge employees
Go to the Employees page.
Find Merged tab.
Click on the arrow - Merge Employees button, in the upper right corner.
New window will pop up where the merging process happens. You have info buttons above both fields that explain each box's purpose. Please note that this way you can only merge employee users from the same teams.
Merge from box is where you select the source employee user. This means that all their historical and new data will be displayed under another employee's name (and this is a merge into / destination user employee).
Merge into box is where you select the destination employee user - the one that will, after the merge process, display data from both this user and the source (merge from) user.
After you have selected both merge from (source) and merge into (destination) employee users, you will see the basic info on both of these employees below the boxes so you can verify that those are the correct users you wish to merge. Their team, employee identification and the tracking settings they are using. If the right users are selected, you can then proceed and click on the Merge Employees button.
Finally, you will see one more window where you need to confirm that you wish to merge employee users you have previously selected.