For a number of organizations today, the ability to adapt their workforce and workflows to changing circumstances in real time is a critical business need. This is why Insightful has created the Real-time Insights function.
Real-time Insights allow you to see the current status of all employees at a glance and understand what your teams are working on at the moment. Employee data is synced in real time which helps you understand the status of your operation and, if needed, take immediate action to manage capacity planning, balance workload and remove bottlenecks.
What data can I review in real time?
At the top of the Real-time Insights page, you can find the following stats:
Number of employees on your account - useful for tracking and managing your subscription charges,
Currently active - the number of users that are active on their computers at the moment,
Currently unproductive - the number of users that are currently active on their devices but using apps or websites labeled as unproductive for your organization.
Below these stats is the list of Employees displaying:
Employee Name
Team the employee belongs to
Their Clock-in and Clock-out timestamps,
Currently Using status:
App or website that is currently in focus on their desktop and if it is Productive (green), Unproductive (red) or Neutral (gray), or
Statuses:
Inactive when idle during the shift,
Absent when employee did not start their shift yet, and,
On break if they are using their break at the moment,
Task they are working on if you use Project Management functionality with our Time Tracking plan.
With the current Insightful app version, for users behind the proxy, apps and websites won't be displayed correctly on the Real-Time Dashboard - Currently using column will display Absent status in most cases.
The search box enables you to find specific employees by their name, but you can also use it to filter the list per team, project or task by typing in the search box.
You can customize the Real-Time Insights view by choosing the columns you wish to see on the top of the page. Clicking the Export button will provide you with the .csv file of the customized data from the dashboard at that time.